I’ll admit it last night I was star struck and I don’t get star struck easily. I’ve worked in too many high-profile jobs to let celebrity be something I’m overly enamored by. But last night I listened to Valerie Jarrett, Sr. Advisor to President Obama and Admiral Mike Mullen, Chairman of the Joint Chiefs of Staff talk about workplace flexibility. And in the end, they weren’t even the biggest stars. The biggest, in my opinion was J.T (Ted) Childs, Jr., Retired Vice President, Global Workforce Diversity at IBM. I’m still a little overwhelmed that I was invited to last night’s invitation only event. And I’m thrilled that the White House and the Pentagon are talking about the challenges faced by today’s workforce and how to better recruit and retain them. And the answer for all was more flexibility at work. Here are some of the highlights of the evening:
- Valerie Jarrett being realistic and poking fun at life in the White House: “You don’t want to create the expectation that you can work at the White House and only work 8 hours a day…We don’t care which 15 hours in the day our people work….” Which is funny but also important. Flexibility isn’t necessarily about working less and there are some jobs that are just going to be long hours and not as flexible. I think leading the free world qualifies…but others do as well.
- Admiral Mullen about the military’s forward march on flexibility. “I think there are those that don’t realize there’s no going back here. We’ve burned the boats.” And while he acknowledges they need to be adaptable and will definitely need to evolve, going backwards and taking flex out of the equation is not an option.
- Hearing Ted Childs talk about why IBM finally accepted a 3-year sabbatical was music to my ears. It wasn’t about being the right thing to do or some moral test. It was good business. It was better for their bottom line. It costs less to retain a good worker than to recruit a new one. Once a CFO provided him some data, the C-suite got in line quickly. I did love this quote from him, though: “If a man serves many years in the military, we give him a 3-year leave and call him a hero. If a woman serves many years in the corporate world and asks for a 3-year leave to be with her child we call her a pariah.” Which I think is true of anyone in the corporate sphere who wants to take a 3-year leave – whether for child or not. Don’t we all believe that is the death knell of that career.
- I’ve been hearing about the “war for talent” for so many years in the HR/recruiting space that to hear the Chairman of the Joint Chiefs of Staff refer to it and talk about how workplace flexibility is a focus on talent was a bit jarring and fun.
- Valerie Jarrett describing Chicago’s Mayor Daly (a larger than life figure to many of us) as someone who cared enough to be sure she made it to her kid’s Halloween parade was interesting and did not jive with the picture I had in my head of how Daly’s office would run.
- Ted Childs: “Flexibility isn’t about doing good. It’s about winning and if your leader doesn’t want to win then they’re not a leader” when asked how to convince business leaders that workplace flexibility is a priority.
- Admiral Mullen when talking about his decreased budget these days: “If we figure out how to take care of our people and their families we’ll be okay. If we don’t we won’t” Meaning it will cost much more to recruit leaders with less combat experience into the military than it does to keep those with the needed experience that are performing well, happily.
- Ted Childs – when talking about decisions made in the workplace: “Men, ask yourself, would you want this to happen to your daughter? If not, draw a line in the sand because if you’re <imposing a bad policy> on someone else’s daughter, there’s nothing to stop it from happening to your daughter, too.”
Here are the themes that were consistent and constant throughout the session:
Flexibility helps recruit talent
Flexibility reduces stress at home helping employees come back refreshed and be more productive
Flexibility is a reason employees choose to stay with employers
Flexibility is strategic…not a perk
When a company walks the talk on Flexibility from the top down (and doesn’t use it simply as PR fodder) then Flexibility becomes a competitive advantage
Flexibility leads to happy homes & happy families which allows employees to focus and engage more at work
And after August’s employment figures were recently released, where for the first time since the recession started more employees chose to voluntarily leave organizations than got laid off, can anyone in HR and the C-Suite honestly say they are not thinking about how to retain their talent?
In a video that kicked last night’s session off, an executive at Ernst & Young says: “Everyday every one of our assets goes home and we have to make sure they want to come back the next day.” Yeah, flexibility make that a whole lot easier #Imjustsayin’